Shipping & Delivery

Below you will find information regarding our shipping rates, delivery timelines, and destination coverage.

1. Domestic Shipping (United Kingdom)

We are pleased to offer Free Shipping on all domestic orders delivered within the United Kingdom.

• Shipping Option: Free Standard Shipping

• Estimated Delivery Time: Standard Delivery

• Shipping Cost: Free

All orders are processed and dispatched from our primary fulfilment centre located in London, United Kingdom.

2. European Union (EU) Shipping

We ship across the European Union, including Austria, Belgium, Bulgaria, and 24 other EU member nations.

• Shipping Option: Standard International

• Estimated Delivery Time: 2–11 business days

• Shipping Cost: £14.99

3. International Shipping

We offer flat-rate international shipping to key global destinations, including the United States, United Arab Emirates, Australia and Canada.

• Shipping Option: Standard International

• Estimated Delivery Time: 3–17 business days

• Shipping Cost: £23.99

4. Rest of the World (Express Carriers)

For all other international destinations not listed above, we partner with premier express carriers (DHL Express and FedEx International Connect Plus) to ensure fast and reliable global delivery.

• Calculated Rates: Shipping costs and estimated transit times are calculated live at checkout based on package weight and destination.

• Prepaid Duties: Orders shipped via DHL Express support prepaid customs duties and taxes at checkout where applicable.

5. Processing & Order Tracking

• Processing Time: Orders are processed and dispatched within 1–2 business days.

• Tracking: Once your order has shipped, you will receive a confirmation email containing your tracking details.

6. Customs, Duties, and Taxes

For standard international shipments, your order may be subject to import duties, taxes, or local customs fees once the package reaches your destination country.